Privacy Policy

Effective Date: June 30, 2026

Soul Essence Health (“we,” “us,” “our,” “SE Health”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit soulessencehealth.com or make a purchase from us.

1. Information We Collect

Information you give us:

Name, email address, phone number, and shipping/billing address when you place an order or contact us
Payment details processed securely through our payment processor (we do not store full card numbers on our servers)
Email address when you subscribe to our newsletter or sign up for offers
Any information you share through our contact form or customer support

Information collected automatically:

IP address, browser type, and device information
Pages visited, time spent on the site, and referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders, including shipping and payment
Respond to customer service requests
Send order confirmations and shipping updates
Send marketing emails and promotions, if you opt in
Improve our website, products, and customer experience
Prevent fraud and protect the security of our site

3. Cookies

Our website uses cookies to remember your cart, understand how visitors use the site, and improve performance. You can disable cookies through your browser settings, but some features of the site may not work properly without them.

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

Payment processors, to securely complete transactions
Shipping carriers, to deliver your order
Email marketing and CRM providers, to send updates and promotions
Website hosting and analytics providers, to operate and improve our site
Law enforcement or regulators, if required by law

All third parties are required to protect your information and use it only for the services they provide us.

5. Data Retention

We keep your information for as long as needed to fulfill orders, meet legal and tax requirements, and support ongoing customer service. You may request deletion of your information at any time, subject to legal record-keeping requirements.

6. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information
Opt out of marketing emails at any time by clicking “unsubscribe”

To exercise any of these rights, contact us using the information below.

7. Children’s Privacy

Our products and website are intended for adults. We do not knowingly collect personal information from children under 13.

8. Shipping and Service Area

We currently ship within the United States only. Information collected is used solely to fulfill orders within our service area.

9. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Soul Essence Health Bel Air, Maryland
Email: t@soulessencehealth.com
Phone: 862-435-0159